Privacy Policy

kroyx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.kroyx.com.

1. Information We Collect

a. Information You Provide:

  • Name, email address, phone number, shipping address, billing information.

  • Account credentials when you create an account.

  • Customer support inquiries or feedback.

b. Automatically Collected:

  • IP address, browser type, time zone, and device information.

  • Browsing behavior (pages viewed, time spent, referring websites).

  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about your order or account.

  • Improve our website, services, and customer experience.

  • Send marketing emails (only if you opt in).

  • Prevent fraud and ensure site security.

3. Sharing Your Information

We may share your information with:

  • Third-party service providers (e.g., payment processors, logistics, analytics).

  • Legal authorities, if required by law or to protect our rights.

  • We do not sell your personal data to third parties.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences and settings.

  • Improve site performance and analytics.

  • Personalize your experience.

You can disable cookies via your browser settings.

5. Data Retention

We retain your information only as long as necessary to fulfill orders and comply with legal obligations.

6. Your Rights (For EU/EEA & California Residents)

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

Please contact us at service@kroyx.com to exercise your rights.

7. Security

We implement industry-standard security measures to protect your data, but no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: service@kroyx.com